Effective December 1, 2026. We collect only what Jobfile needs to connect homeowners and contractors and to run their projects. We do not sell your personal information.
1. What we collect
We do not collect card or bank numbers: Jobfile does not process payments.
2. Who sees what
- Visitors who are not signed in see open jobs with the job type, work list, ZIP, AI price range and bid count. They see your first name and last initial, but not your full name, address, photos, answers or budget amount.
- Contractors see a post's details, photos and budget so they can bid. Your street address and contact details are shared only with the contractor you hire, unless you share them yourself (for example, in a message or in the access notes for a site visit).
- The people on a project (the homeowner, the contractor and any partner the contractor adds) see that project's records.
- Team partners do not see the other company's price.
- Public profiles show a contractor's business details, badges, photos and ratings.
- Family links you choose to share (for example, design ideas or your calendar feed) show only what that link holds, to anyone who has the link. You can turn a design idea link off, or make a new calendar link, at any time.
- The Jobfile team (owners, and helpers with limited roles) can see account and project information when needed to check badges, answer help requests, moderate the community and keep Jobfile safe. What they change is logged.
- Notes a contractor keeps about their customers are private to that contractor's business.
- People you invite by email (a homeowner, a contractor or a partner) get an email with your name and the project name. We use their email only for that invite and its reminders.
- Community posts you share are seen by everyone signed in to Jobfile, with your name and city as shown on the post.
3. Service providers we use
We share information only with trusted companies that help us run Jobfile, and only what each one needs to do its job. They may not use it for anything else. These include:
- Data storage and website hosting
- AI services that create price ranges and read photos and documents
- Sign-in, maps and address lookup
- Email, text message and push alert delivery
We may also share information if the law requires it, to protect someone's safety, or if Jobfile is sold or merged (the new owner must keep this policy's promises).
4. ID photos
A contractor's ID photo is read by an AI service to check the name and expiry date. The photo is deleted once the check is done. Homeowners see only the “ID verified” badge.
5. Email, texts and alerts
We send alerts about your posts, bids and projects by email, text or push, as you choose in Settings. Message frequency varies with your activity. Message and data rates may apply. Reply STOP to any text to stop texts, or HELP for help. Every email has an unsubscribe link. You can change alerts any time in Settings.
6. Cookies
We use cookies only to keep you signed in and to remember your settings (such as larger text, calm mode and invite links). We do not use advertising cookies or sell data to advertisers.
7. Your choices
- Edit your profile, home address and business details in Settings.
- Turn alerts, weekly recaps and share links off at any time.
- Ask for a copy of your information, a correction, or account deletion through our Help page. We answer within 30 days.
When an account is deleted, records that another user still relies on (for example, a signed agreement or payment record on their project) may be kept for that user, and we may keep what the law requires.
8. How long we keep it
We keep your information while your account is open and for as long as needed for the projects you were part of, legal duties, disputes and security. Closed posts and finished projects stay in your account so you have your records.
9. Security
We use encrypted connections, private storage and signed links that expire for files. No system is perfectly secure, so please keep your sign-in private and tell us through our Help page if you see anything wrong.
10. Children
Jobfile is for adults 21 and older. We do not knowingly collect information from children. If you believe a child has an account, contact us and we will delete it.
11. Changes and contact
We will post any change here and tell you by email or in the app when it matters. Questions or requests: send us a message through our Help page, or write to NEFARO TECHNOLOGIES LLC, 15720 Artist Way #1908, Addison, TX 75001.